Card Transactions

What happens when my monthly card expenditures are about exceed my assigned credit limit ?
We recommend you to increase your monthly credit limit to avoid transaction failures due to the monthly credit limit issue.  Kindly follow the ...
Mon, 19 Jul, 2021 at 10:09 AM
Working Foreign Merchant List
Dear customers with the new RBI Mandate leading to recurring transaction failure. Investigation from Karbon and from our bank team have advised a good amou...
Thu, 16 Jun, 2022 at 1:09 PM
How does recurring transactions above Rs. 5,000 work ?
When the recurring transaction amount is above Rs. 5,000, you need to authorise the transaction via SI Hub for a successful transaction.  Below ar...
Sun, 16 Jan, 2022 at 7:26 PM
Recurring Payment Trigger for SIHUB Integration
This is a solution we have tried and it has been successful for a lot of our customers and this is an attempt to re-trigger the recurring payment as per RBI...
Thu, 16 Jun, 2022 at 1:44 PM
Refund process/Procedure
 The Refund and Return procedure is imposed by the Company to establish orderly method when requesting or filing for a refund of payments conducted through ...
Tue, 22 Feb, 2022 at 11:58 AM
Foreign Manual Payment Hack - Simple Troubleshooting
Simple troubleshooting steps for Foreign Manual Payment. Step 1 - Login to the link provided by the merchant   Step 2 - Add the card details and cl...
Wed, 11 May, 2022 at 5:13 PM
Does your card support Overseas ATM cash withdrawal ?
You must be glad to know that the Karbon card supports overseas ATM cash withdrawals but there will be a surcharge levied on every withdrawal. 2% ...
Mon, 3 Oct, 2022 at 3:08 PM
How do I replace an existing receipt or Invoice to a card transaction ?
Many of our customers use Add Receipt upload feature to upload receipts or invoices to the card transactions.  Now you can replace an existing receipt/invo...
Tue, 10 May, 2022 at 6:30 PM
How can I upload receipt from WhatsApp ?
Many of our customers use Add Receipt upload feature to upload receipts or invoices to the card transactions. This feature enables our customers to later sh...
Tue, 28 Jun, 2022 at 6:48 PM
What is tentative surcharge and why it is being charged on my card ?
Many of you will be concerned about the tentative surcharge that is being charged on the card. Tentative surcharge as the name suggests is a temporary surch...
Sat, 2 Jul, 2022 at 9:50 PM