Card Application & Karbon Dashboard

This folders contains major features of Karbon Cards

How do I apply for a VISA card ?
The process to apply for a VISA card is quite simple, and it is similar to get add-on card. Steps: 1. Login to Karbon Dashboard 2. Click on Team ( lef...
Fri, 14 Jan, 2022 at 5:26 PM
My cashback card shows zero on the dashboard, but I have balance in the card. Please help.
Most of our customers/companies have multiple cashback cards, and the balance shown in the dashboard would be that of the another card than what you expecte...
Tue, 18 Jan, 2022 at 6:58 PM
How can I put labels or differentiate between cards ?
We introduced new feature - labels on cards to differentiate multiple cards. Below are the steps to put labels on the card. 1.  Login to Karbon Das...
Tue, 18 Jan, 2022 at 7:09 PM
How do I complete the member card application via eKYC ?
Once you have received an invitation to apply for member card application via email, please follow the below steps. 1. Open your company's email a...
Tue, 10 May, 2022 at 5:42 PM
How do I terminate\delete a user or card member ?
We do not recommend terminating an user, as it is irreversible step. It is better to just lock the card. Still, if you want to pursue this option, below...
Tue, 10 May, 2022 at 4:20 PM
What to do when an employee leaves the company ?
It is quite easy to lock the cards assigned to the company, or even terminate the card. We do not recommend the terminate option, as this would prevent any ...
Mon, 19 Jul, 2021 at 9:41 AM
How do I increase my monthly card spending limit ?
Every Karbon card has a monthly card spend limit, and it is reset once every month on the statement date. If you want to increase your monthly card spen...
Tue, 25 Jan, 2022 at 4:52 PM
How do I add one more phone number for OTP ?
With Karbon card, you can have two phone numbers for OTPs. Below are the steps. 1. Click on the card on which you want to add one more phone number fo...
Tue, 25 Jan, 2022 at 4:45 PM
How do I reset PIN or get PIN of physical card ?
With Karbon card, it is easy to reset PIN via dashboard. If you got a new card and you need the PIN or you forgot PIN, just use the reset functionality to s...
Fri, 5 Aug, 2022 at 12:47 PM
I want higher cashback. How do I get that ?
To get higher cashback, we suggest customers to switch to Cashback cards where you can top up and use the card or switch to Booster cards that provide both ...
Sun, 15 Aug, 2021 at 8:23 AM