It is simple to top up a Cashback card.
Below are the detailed steps
i. Login to Dashboard
ii. Click on the "Add Money" button of Cashback Card section
iii. Add the bank account mentioned in the dialog to your bank account
iv. Transfer the funds via IMPS/NEFT or RTGS or UPI enabled app.
It takes roughly 1 hour on a working day to reflect the funds in your card account. On bank holidays, it might take a while.
If you did not get the funds in your card account within 1 hour, please check with your bank and send an email with UTR and top up details to firstname.lastname@example.org .